PLEASE READ THE POLICY CAREFULLY BEFORE BOOKING!
Preparation
• You are required to bring your own foundation in the correct shade to your appointment.
• Please arrive 5 minutes before your appointment, but not earlier.
• A fee of €15 will be charged if you are 10 minutes late. If you are 15 minutes late, the appointment will be canceled, and the deposit will not be refunded.
Hair Delivery
• Wigs, closures and frontals must be delivered 4 days in advance of the appointment.
• If the wig/lace is delivered late, a last-minute fee of €20 will apply.
• Wigs/lace cannot be delivered 1 day before the appointment. If you deliver the hair 2 days in advance, an urgency fee of €20 will also apply.
IMPORTANT: When delivering the hair, closure or frontal please include the following information:
• Name, appointment date, and time
• Hair type and length (in inches)
• We do not work with synthetic hair or T-part lace.
The delivery address can be found in the confirmation email.
NOTE: This is a different address from the salon’s location. We are not responsible for hair delivered to the wrong address.
Re-Install
• Hair must be clean and dry.
• Lace must also be clean and free of glue or gel residue. Otherwise, a €10 fee will be charged.
NOTE: From February 1st 2025, we will ONLY work with HD lace to ensure the highest quality standards.
(If you are not sure what quality lace you have, send a message so we can help you.)
The approved hair vendors listed below are welcome. However, if you bring lace that does not meet the required standards, the appointment will be canceled, and the deposit will not be refunded.
Approved Aliexpress Vendors
To ensure the quality of hair and lace during the customization process, we only work with the following Aliexpress vendors:
• Alipearl
• Alisugar
• Arabella Hair
• Asteria Hair
• Beauty Forever Hair
• Berryfashion
• Isee Hair
• Julia Hair
• Klaiyi Hair
• Sunber
• West Kiss Hair
• Wow Angel
Squeeze-In and Payments
• Appointments outside of regular business hours will incur a €25 surcharge.
• Last-minute appointments booked within 24 hours will incur a €25 surcharge.
• The remaining balance must be paid via TIKKIE in the salon
Cancellation Policy:
• No refunds are provided for cancellations; instead, a voucher for the amount paid will be issued.
• If the appointment is canceled within 24 hours, the full amount will be charged.
• Failure to pay will result in being added to the blacklist.
Additional Policies
• A 3-day guarantee applies to all services.
• No-shows will also result in being placed on the blacklist.